Last Updated: Jun 2026

Wizeline Trust & Security Center

At Wizeline, security and data privacy are embedded into our culture, our operations, and every line of code we deliver. All our security initiatives, operational standards, and compliance structures are strategically anchored and enforced under the Wizeline Corporate Security Governance Framework.

This enterprise grade framework ensures that our organization, our research and development (R&D), and our client-facing products continuously meet the highest global standards of data protection, risk management, and operational integrity.

1. OVERVIEW

At Wizeline, security is not just a feature; it is the foundation of our engineering excellence. We implement a multi-layered security strategy designed to protect our clients’ data, our infrastructure, and the integrity of the Artificial Intelligence models we deploy. Our Security Management System is aligned with the ISO/IEC 27001:2022 and NIST Cybersecurity Framework (CSF) 2.0 standards.

2. COMPLIANCE AND CERTIFICATIONS

Wizeline maintains rigorous compliance with global standards to ensure trust and transparency:

• ISO/IEC 27001:2022: Certified Information Security Management System (ISMS).
• SOC 2 Type II: Independent audit of our controls regarding security, availability, and confidentiality.
• GDPR & Local Privacy Laws: Full alignment with EU GDPR, UK GDPR, and CCPA/CPRA, including a specialized Global Data Protection Officer (DPO) team.

3. AI SECURITY AND GOVERNANCE (2026 STANDARD)

Wizeline has pioneered the integration of AI Security within our traditional security perimeter. In accordance with our Global Responsible AI Guide, we implement:

• Prompt Injection Defense: Advanced filtering and sanitization of inputs to prevent malicious manipulation of Large Language Models (LLMs).
• Data Masking and PII Protection: Automated tools to ensure that Personally Identifiable Information is never used to train public models or exposed in vector databases.
• Algorithmic Transparency: Continuous monitoring of model outputs to detect bias, hallucinations, and ensure “Human-in-the-loop” oversight for high-risk decisions.
• Adversarial Testing: Our Red Team performs specific security tests on AI pipelines to identify vulnerabilities in RAG (Retrieval-Augmented Generation) architectures.
• Experimental Data Isolation: In alignment with our internal governance, all experimental, Spike, and Proof of Concept (POC) AI initiatives are strictly restricted to sandbox environments utilizing exclusively synthetic data.

4. INFRASTRUCTURE AND DATA PROTECTION

Wizeline leverages world-class cloud providers (AWS, Google Cloud, and Azure) to host our services.

• Encryption: Data is encrypted at rest using AES-256 and in transit via TLS 1.3.
• Identity Management: Mandatory Multi-Factor Authentication (MFA) across all corporate and production systems.
• Network Security: Use of VPCs, specialized firewalls (WAF), and intrusion detection systems (IDS/IPS) to safeguard our boundaries.

5. SECURE DEVELOPMENT LIFECYCLE (DevSecOps)

Security is integrated into every sprint:

• SAST & DAST: Automated static and dynamic analysis of code before deployment.
• Container Security: Continuous scanning of images for vulnerabilities in our CI/CD pipelines.
• OWASP Compliance: Our developers are trained annually on the OWASP Top 10 and Secure Coding practices.
• Risk-Based Project Governance: We classify every internal and product initiative according to its criticality and enforce mandatory security maturity gates (from Sandbox to Production) before any code reaches live environments.

6. VENDOR AND THIRD-PARTY MANAGEMENT

We perform deep security due diligence on all third-party vendors.

• TP-DPS Standard: All providers must meet our Third-Party Data Protection Standard.
• DPA Requirements: Mandatory Data Processing Addendums (DPA) and Standard Contractual Clauses (SCCs) for all international data transfers.

7. INCIDENT RESPONSE AND CONTINUITY

Our Security Operations Center (SOC) monitors for threats 24/7/365.

• Privacy Breach Protocol: In the event of a data incident, we activate our 72-hour notification protocol as required by global regulations.
• BCP/DR: We maintain a robust Business Continuity Plan and Disaster Recovery strategy with documented Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO).
• Secure Asset Disposal: Upon project completion, all client-related environment data and code artifacts follow a strict decommissioning standard, ensuring absolute data sanitation and preventing unauthorized lifecycle persistence.

8. CONTACT AND REPORTING

Security is a shared responsibility. If you have any questions or wish to report a vulnerability, please contact us:

• Security Operations: security@wizeline.com
• Privacy & Compliance: privacy@wizeline.com